FAQS

 

WHAT STYLE OF PHOTOGRAPHY DO YOU HAVE?

Every client we work with is unique, and every portrait we take is unique to each client and their vision.  We take an artistic approach to our photography, traditional or contemporary with a classic feel.   Our images are a blend of artistic & fine art portraiture. 

HOW DO I CONTACT YOU TO SCHEDULE AN APPOINTMENT??

You can reach us by email or phone. Our phone number is 763-478-9851, and our email address is info@michellesportraitdesign.com.  Studio hours are Monday through Friday 9:30-4:30 pm.   Evenings & Weekends may be available by special request only.  January -April studio hours are Tuesday-Wednesday-Thursday 9:30-4:00 pm and Fridays 9:30-3:00 pm.

HOW DO I GET YOUR PACKAGE AND PRICING INFORMATION?

Please fill out the inquiry form on the contact page and submit a request for information. Someone from our team will contact you to go over any questions you may have or send you additional information via email.  We have many custom portrait options available to meet your needs.

HOW DO I RESERVE YOU AS OUR PHOTOGRAPHER FOR OUR SESSION?

In order to reserve your session simply contact the studio by phone and schedule.  We require a non-refundable retainer to cover your session fee in advance, which covers Michelle's photography time.   Retainers are transferrable if an appointment needs to be rescheduled at a later date due to any conflicts you may have.   

WHAT FORMS OF PAYMENT DO YOU TAKE?

We accept Cash, Check, Visa, Mastercard and Discover, American Express. We also offer Payment Plans.

WHAT SHOULD WE WEAR?

Choosing your color palette is one of the first planning tasks you'll want to tackle and while it can be fun, it can be a bit daunting. Choosing colors that seamlessly work together is essential.  Get inspiration from your home decor as your portrait will become a piece of art for your home and a design element to any room.   Each session is custom tailored and Michelle or someone from our team will work with you on clothing and a pre-portrait design consultation to ensure your beautiful images can be displayed at their best.  Please check us out on Pinterest for more clothing ideas, google images online for ideas or give us a call!  We are here to hold your hand and guide you throughout the process, we want you to have a wonderful "Michelle's" experience. 

WHAT TYPE OF ALBUMS and PORTRAITS DO YOU OFFER?

We offer coffee table albums and custom designed art albums. The images in a coffee table album are actually printed on each of the pages, differing from old style traditional albums where the images slip into the pages of the album.  Our Art albums are custom designed by our studio's graphic designer and custom to each client holding a minimum of 20 images.  We have a beautiful selection of hand-crafted albums in many fabrics, leather styles and sizes.  For further information please visit our webpage: http://www.michellesportraitdesign.com/products/

HOW CAN I ORDER ADDITIONAL PRINTS FROM MY SESSION AFTER ORIGINAL ORDER ?

If you would like to order additional prints or albums, you may do so by calling our staff at 763.478.9851. We are unable to accept orders via email to avoid errors. 

CAN I PURCHASE A DISC OF ALL IMAGES FROM MY SESSION? AM I ALLOWED TO PRINT THE IMAGES MYSELF?

The only way to assure our excellent reputation is to maintain 100% control of our prints; and the only way to do that is for us to keep and archive the digital files. A digital photograph isn't just a bunch of pixels, it's Michelle's creation, vision & art. From planning the portrait to capturing your expressions, to the post-editing, creative effects, final design and professionally printed products, until our image looks exactly the way we've envisioned it to. Therefore, we do not sell our images or allow them to be printed elsewhere.  We do, however, offer web share files for use on social media sites as well as a personal media share app for your smartphone/iPhone of the images you've ordered from so you can share them with your friends/family.  If you have any questions please feel free to call and inquire.

WHAT ARE YOUR COPYRIGHT RESTRICTIONS?

Michelle’s Portrait Design retains ownership of each image created. We do not offer copyright releases on our images for personal printing or reproductions. No images may be copied, scanned or reproduced in any manner including any online sharing without our written permission. Federal Law prohibits you from scanning images, taking pictures of them with your camera, cell phone or any other recording device. We understand there are many senior banquets and parties, church directories, publications, etc. With this in mind, we will address your needs for senior images for school/sports slideshows, programs, cakes, etc. needed near graduation time. We receive many requests during the year and Michelle's Portrait Design is delighted that you would want to use your professional portraits for these special moments. We are happy to email a high quality .jpg file of your favorite image (already ordered from) to a local printer or school authority for a one-time use for any special events. 

Keep in mind however, that we do not allow copying or scanning of our images for use on creating your own graduation announcements, holiday cards or other portraits for personal use as well as social media websites.   Please contact us if you have any concerns regarding this policy.

HOW DO I GET TO YOUR STUDIO?

Directions from Hwy 55 & 494/Plymouth area: Take Hwy. 55 west approx. 5 miles to Cty. Rd. 116/Pinto Dr., turn right (North) for 1/4 mile. Turn left on Meander Rd. at the Rolling Green Business Center. We are located in Suite #813.  Second building along the West end of the Business Park- 813 Meander Court, Medina, MN 55340.